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COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses. Subscribe Payments Sign In All Users EPC Only Search for: Search Toggle navigation Menu About Column 1 About USAC Universal Service Leadership COVID-19 Response Reports & Orders Annual Report FCC Filings FCC Orders Column 2 Appeals & Audits Appeals Beneficiary and Contributor Audit Program (BCAP) PQA Program Column 3 Contact USAC Submit a Whistleblower Alert File a Complaint Column 4 Careers Procurement E-rate Column 1 Get Started Applicant Process Before You Begin Competitive Bidding Selecting Service Providers Applying for Discounts Application Review Starting Services Invoicing Before You’re Done Column 2 Service Provider Process Before You Begin Obtain a SPIN (498 ID) Responding to Bids Winning the Bid Starting Services Invoicing Before You’re Done Column 3 Resources Weekly SL News Brief Announcements Upcoming Dates E-rate Productivity Center (EPC) Forms Tools Glossary of Terms Appeals & Audits Column 4 Learn Videos Webinars FAQs Trainings Online Training Regional Trainings Tribal Training EPC Training BEAR Training Contact Us Rural Health Care Column 1 Getting Started Commitment Info Service Providers Healthcare Connect Fund Program Determine Eligibility of Your Site Develop Evaluation Criteria & Select Services Evaluate Bids & Select Service Provider Submit Funding Requests Review Your Funding Commitment Letter (FCL) Invoice USAC What is a Consortium? Column 2 Telecommunications Program Determine Eligibility of Your Site Prepare For Competitive Bidding & Request Services Evaluate Bids & Select Service Provider Submit Funding Requests Review Funding Commitment Letter (FCL) Invoice USAC Column 3 Additional Program Guidance COVID-19 Response FCC Report and Order 19-78 Funding Year Overview Authorizations Competitive Bidding Exemptions Site and Service Substitutions Document Retention FCC Orders and Resources Resources My Portal Forms Tools Sample Documents Announcements Appeals & Audits Column 4 Learn Webinars Videos Newsletter Upcoming Dates FAQs Contact Us Lifeline Column 1 Get Started Program Overview Eligible Services Join Lifeline as an ETC Enhanced Tribal Benefit Column 2 Eligibility National Verifier Customer Eligibility Universal Forms Recertification Enrollment NLAD Dispute Resolution De-Enroll Ineligible Subscribers Column 3 Reimbursement Lifeline Claims System Claim Reimbursement Additional Requirements RAD Appeals & Audits Annual Filings Advertise Lifeline Record Keeping Rules & Orders Forms Column 4 Learn Videos Webinars Program Data FAQs Contact Us Announcements Upcoming Dates High Cost Column 1 Program Overview Funds Alaska Plan ACAM Revised ACAM ACAM II CAF Phase II CAF Phase II Auction CAF Broadband Loop Support Mobility Funds Rural Broadband Experiments Frozen High Cost Support High Cost Loop ICC Recovery Interstate Common Line Support Safety Valve Support Column 2 Annual Requirements Submit Data in the HUBB File FCC Form 481 Certify Data with 54.314 Performance Measures Testing Column 3 Resources Forms and Filing Deadlines Tools Announcements Upcoming Dates Rules & Orders Budget Control Mechanism Glossary of Terms Appeals & Audits Fund Verification Reviews Column 4 Learn Webinars Videos FAQs Contact Us Service Providers Column 1 Contributing to the USF Who Must Contribute Register for a 499 ID Manage Your 499 ID Forms to File When to File What to Expect After Filing Making Revisions Column 2 Making Payments How to Pay Contribution Factors Invoices Late Payments, DCIA, Red Light Billing Disputes Credit Balance Refunds Annual True-Up Process Non-USAC Payments Request Invoice Copy Column 3 Participating in a USF Program Register for a 498 ID Manage Your 498 ID Disbursement Schedules DATA Act Resources Forms & Instructions Upcoming Dates Announcements Quick Links Glossary of Terms Appeals and Audits Multi-Factor Authentication Column 4 Learn Webinars Videos FAQs Contact Us Toggle navigation Menu About USAC About Home Reports & Orders Appeals & Audits Contact USAC Careers Procurement E-rate E-rate Home Get Started Applicant Process Service Providers Process Resources Learn Trainings Contact Us Rural Health Care Rural Health Care Home Getting Started Commitment Info Service Providers Healthcare Connect Fund Program Telecommunications Program Additional Program Guidance Resources Learn Contact Us Lifeline Lifeline Home Get Started Eligibility Enrollment Reimbursement Additional Requirements Learn Contact Us High Cost High Cost Home Program Overview Funds Annual Requirements Resources Learn Contact Us Service Providers Service Providers Home Contributing to the USF Making Payments Participating in a USF Program Resources Learn Contact Us Subscribe Payments Sign In All Users EPC Only Connecting Millions to Broadband Services USAC administers the Universal Service Fund under the direction of the Federal Communications Commission (FCC). The Universal Service Fund helps communities and people across the U.S. stay connected to the information, resources, and care they need. Explore the Four Universal Service Programs E-rate Keeping students and library patrons connected to broadband services Rural Health Care Supporting healthcare facilities in bringing world class medical care to rural areas through increased connectivity Lifeline Helping households obtain the communications services they need to participate and function in today's digital world High Cost Providing funding to companies working to expand connectivity infrastructures in unserved or underserved areas E-rate Keeping students and library patrons connected to broadband services Rural Health Care Supporting healthcare facilities in bringing world class medical care to rural areas through increased connectivity Lifeline Helping households obtain the communications services they need to participate and function in today's digital world High Cost Providing funding to companies working to expand connectivity infrastructures in unserved or underserved areas Connecting communities to better education and health care services. Connecting people to affordable and widespread voice and internet services. Service providers help make universal service possible by paying into the USF and participating in the four programs. Find Out More Universal Service Fund Data USAC’s Open Data initiative allows the public to explore and analyze information submitted by universal service program participants. Find out more Communities Reached 128,147 Schools & Libraries 9,050 Rural Health Care Clinics People Served 8.1M Lifeline-Eligible Households 1.2M High Cost-Area Households About About About USAC Careers Open Data Procurement Contact Us Programs Programs E-rate Rural Health Care Lifeline High Cost Companies Companies Service Providers Contributing to the USF How to Pay Legal Legal Appeals & Audits FCC Orders FCC Filings Website Feedback Privacy Policies © 2020 Universal Service Administrative Company. All rights reserved....